Contact information

Juliette Wellington Contact Information

At Juliette Wellington, we highly value the connection we have with our customers. We want your shopping experience to be as flawless as our products, which is why we provide you with the following official channels to resolve any enquiries, questions, or feedback.

 

Email Address

This is our primary channel for detailed enquiries regarding orders, returns, or collaborations.

• Email: info@juliettewellington.com
• Response time: We are committed to replying to all emails within a period of 24 to 48 business hours.

 

Customer Support Hours

Our team is available to assist you during the following hours:

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 2:00 PM (Closed on Sundays and public holidays).

 

Recommendations for your Enquiry

To provide you with a faster and more efficient service, we suggest including the following information if your query relates to a purchase you have already made:

• Order number (e.g., #JW1234).
• The full name used when the purchase was made.
• A brief description of the reason you are contacting us.